What private means

Isolated to your organization, top to bottom.

We set up a dedicated Superpal in your own cloud, separate from every other customer and built for security and compliance.

Private instance
Superpal
Your data stays yours
Only your organization
Built for compliance

Security

Your security team becomes an ally, not a blocker.

Where it runs, what it can reach, and what it keeps are decisions you make, not ones you take on faith.

01 · Deployment

Your cloud, not ours

A single-tenant install in your account, your region, your network policy. Nothing shared with another customer.

  • AWS, GCP, or Azure: your region, your residency
  • Conversations run in isolated containers that self-destruct when idle
  • An out-of-band kill switch cuts all paid egress in seconds

Deployed in your account

SuperpalDedicated instancesingle-tenant
Regioneu-central-1
Runs on

02 · Egress control

Only the sites you allow

You set the domains it can reach. Everything else dies at the network layer, not a prompt the model could talk its way around.

  • Default-deny: not on the list, never leaves
  • Enforced below the agent, at the network layer
  • Every destination logged; edit the list without a redeploy

Outbound from the agent

slack.comallowed
github.comallowed
stripe.comallowed
unknown-site.ioblocked
paste-bin.rublocked

03 · Data handling

Your data doesn't stick around

Workers are ephemeral, secrets are vaulted, and nothing is mined for training.

  • Throwaway containers leave no data behind when they exit
  • Credentials never touch the AI; secrets stay in a vault, never in our database
  • Never used to train any model, yours or a provider's

When a task ends

Worker containerwiped on exit
Credentials & secretssealed in vault
Used for model trainingnever
Encrypted in transit & at restNever trains on your dataDPA on requestSOC 2 & ISO 27001 planned 2026
Read the full security model

Controls

Everything IT, security, and procurement ask for.

The full controls list, and nothing your teams have to chase us for.

  • Advanced admin controls

    Workspace policy, scoped permissions, and roles your admins decide.

  • Audit logs & retention

    Every action on the record and exportable, on your retention windows.

  • Data residency

    Keep data in your region, isolated per workspace.

  • Custom contracts

    Master agreements and procurement on your paper, at your legal team's pace.

  • Dedicated support

    A named account team, a private channel, and a priority SLA.

  • Volume pricing

    Priced by workspace with committed-use rates across your org.

White-glove rollout

From security review to org-wide in weeks, not quarters.

Our team runs the whole motion with you, so legal, security, and IT each get what they need without the back-and-forth.

  1. 1

    Scope & security review

    We walk your team through the architecture, data handling, and data-processing terms, then work through your security review together.

  2. 2

    Set up for your org

    We stand up Superpal isolated to your workspace, with sign-in, provisioning, and your approval policy configured during onboarding.

  3. 3

    Roll out org-wide

    Switch it on team by team, with your account team supporting the expansion the whole way.

Let's scope your private rollout.

Tell us about your workspace and the controls you need. We'll walk your security and procurement teams through everything.

or email support@superpal.ai